Shipping is FedEx Overnight to all locations
We ship via FedEx Overnight to all 50 states
We deliver Tuesday through Friday
We can not ship to P.O. Boxes, APO's or to FPO's.
After an order has shipped no returns, modifications or cancellations are available.
Orders received by 8:00 am Pacific Time ship the same day.
We use Gel Packs to keep your order cold.
FedEx Home Delivery - $35 Flat Rate -
Available for Washington and Oregon - ONLY
FedEx Home Delivery is economical but is not time definite. It does not offer a money back guarantee
FedEx Standard Overnight
Arrival by: 8:00 PM - most locations
FedEx Priority Overnight
Arrival by: 12:00 PM - most locations
RESPONSIBILITY TO PROVIDE THE CORRECT ORDER AND SHIPPING ADDRESS
We are not responsible for incorrect orders or orders that are shipped to the incorrect address due to customer data entry error.
Before you complete your order, please be sure all order information is correct and that you have provided the correct and complete shipping address.
LATE DELIVERY - PACKAGE LOSS - EXTREME WEATHER CONDITIONS
We are not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, or inaccurate shipping information. We do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.
Please call customer service at (360)665-2525 for any questions.
We do not require a signature for delivery.
PROOF OF DELIVERY
Proof of delivery is the FedEx delivery confirmation of your package according to its tracking number.
We are not responsible for loss of packages which are stolen or otherwise removed from the correct delivery location by persons or other means other than the intended recipient.
We depend on the weather and tides to harvest your Oysters, Clams and Crabs. If, due to weather and/or tide conditions, a specific type or size of Oyster, Clam or Crab is not available at time of shipping we may upgrade products and/or quantities to compensate.
SHIPPING TO ALASKA AND HAWAII
For shipping to Alaska and Hawaii, FedEx Priority Overnight is your best option.For live shellfish, the Hawaii Department of Agriculture requires that you obtain a "permit letter of authorization" prior to import to Hawaii. This permit may take several days to process.
One time only authorization costs $20.00 and an annual unlimited authorization costs $100.
Permit application form is available online.
Permit letter form and Permits are issued by:
State of Hawaii - Department of Agriculture
1849 Auiki Street
Honolulu, HI 96819-3100