Shipping
Shipping is UPS to all locations
We ship to all 50 states
Delivery is Tuesday through Friday
We ship to your physical address but not to to P.O. Boxes, APO's or to FPO's.
After an order has shipped no returns, modifications or cancellations are available.
Orders received by 8:00 am Pacific Time ship the same day.
We use Gel Packs to keep your order cold.
Shipping options:
$35 Flat Rate - ship any amount - delivery speed is maximum 2 days
Available only for shipping to Washington - Oregon - Idaho - Nevada
UPS Next Day Air Saver Overnight
Arrival by: 8:00 PM - most locations
UPS Next Day Air Overnight
Arrival by: 12:00 PM - most locations
UPS 2nd Day Air
Arrival by: 8:00 PM - most locations
Warranty Information:
ORDER WITH CONFIDENCE - Full replacement Guarantee is in effect if your package is lost, damaged or spoiled in transit
IMPORTANT:
RESPONSIBILITY TO PROVIDE CORRECT ORDER AND SHIPPING ADDRESS
We are not responsible for incorrect orders or orders that are shipped to the incorrect address
due to customer data entry error.
Before you complete your order, please be sure all order information is correct and that you have provided the correct and complete shipping address.
Please call customer service at (360)665-2525 for any questions.
SIGNATURE REQUIREMENTS
We do not require a signature for delivery.
PROOF OF DELIVERY
Proof of delivery is the UPS delivery confirmation of your package according to its tracking number.
PRODUCT AVAILABILITY
We depend on the weather and tides to harvest your Oysters and Clams. If a specific Oyster or Clam is not available at time of shipping we may upgrade products and/or quantities.
SHIPPING TO ALASKA AND HAWAII
Shipping to Alaska and Hawaii requires Next Day Air.
For live shellfish, the Hawaii Department of Agriculture requires a "permit letter of authorization" prior to import to Hawaii. This permit takes several days to process.
One time only authorization costs $20.00. Annual unlimited authorization costs $100.
Permit application form is available online.
Permit letter form and Permits are issued by:
State of Hawaii - Department of Agriculture
1849 Auiki Street
Honolulu, HI 96819-3100
808-832-0566