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Shipping is Monday through Friday.

Delivery is Tuesday, Wednesday, Thursday, Friday & Saturday.

We ship to all 50 states.

We do not ship to P.O. Boxes, APO's or to FPO's.

We do not ship for Sunday or Monday delivery.

There are no returns, modifications, or cancellations allowed on any order once it has shipped.



When your box arrives, open it and check the storage and opening instructions inside:



Open the styro cooler:



Take out your bag of oysters and rinse them off (keep them in the bag) with cold water:



Open the bag and enjoy!



Orders we receive by 7:00 am Pacific Time are shipped the same day.

Pacific Time
Mountain Time
Central Time
Eastern Time
7:00
8:00
9:00
10:00


Why we use Gel Packs and/or Dry Ice
Live and fresh items ship best with gel packs.
Frozen products ship best with dry ice.
Orders including both fresh and frozen products may be split between two coolers.
A separate $25.00 charge will be made to your credit card for the additional cost of packaging and handling.

We offer these shipping options:

FedEx Home Delivery
Available for California, Washington, Oregon. Idaho, Nevada, Utah.
This is flat rate $20 shipping for any amount of product.
No additional charge for Saturday delivery when available to your ZIP Code.
No guaranteed delivery time or date for Home Delivery Service.
FedEx does not offer any money back for shipping or product loss in case of late delivery.

FedEx 2Day
Arrival by: 4:30 PM to business addresses and 8:00 PM residences.
Saturday delivery is available for delivery by 1:00 PM.
For Saturday delivery $25.00 extra will be charged to your credit card.

FedEx Standard Overnight
Arrival by: 8:00 PM - most locations
No Saturday delivery.

FedEx Priority Overnight
Arrival by: 12:00 PM - most locations
Saturday delivery is available for delivery by 1:00 PM.
For Saturday delivery $25.00 extra will be charged to your credit card.

FedEx may occasionally deliver orders earlier than their original schedule, (example 2Day order arrives Overnight).

IMPORTANT:

RESPONSIBILITY TO PROVIDE THE CORRECT ORDER AND SHIPPING ADDRESS

willapa-oysters.com is not responsible for incorrect orders or orders that are shipped to the incorrect address due to customer data entry error.
Before you complete your order, please be sure all order information is correct and that you have provided the correct and complete shipping address.

LATE DELIVERY - PACKAGE LOSS - EXTREME WEATHER CONDITIONS

willapa-oysters.com is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, or inaccurate shipping information. We do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.
Please call customer service at (360)665-2525 for any questions.

SIGNATURE REQUIREMENTS

We do not require a signature for delivery.

PROOF OF DELIVERY

Proof of delivery is the FedEx delivery confirmation of your package according to its tracking number.
We are not responsible for loss of packages which are stolen or otherwise removed from the correct delivery location by persons or other means other than the intended recipient.

PRODUCT AVAILABILITY

We depend on the weather and the tides to harvest your Oysters, Clams, Crabs and Fish. If, due to weather and/or tide conditions, a specific type or size of Oyster, Clam or Fish is not available at time of shipping we will make every effort to upgrade products and/or quantities to compensate.

SHIPPING TO ALASKA AND HAWAII

For shipping to Alaska and Hawaii, FedEx Priority Overnight is your best option.

For live shellfish (not shucked oysters, chowders or casseroles), the Hawaii Department of Agriculture requires
that you obtain a "permit letter of authorization" prior to import to Hawaii. This permit may take several days to process.
One time only authorization costs $20.00 and an annual unlimited authorization costs $100.
Permit application form is available online and can be downloaded at:
Permit letter form
Permits are issued by:
State of Hawaii - Department of Agriculture
1849 Auiki Street
Honolulu, HI 96819-3100
808-832-0566




See The Nibble review of our oysters.                       See our Ratings.                               Call us toll free at (877) 284-6625
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Orders received by 7:00 AM PDT Wednesday April 26 th will ship Wednesday April 26th.


2004-2017 - Oyster Holdings,Inc. - 30002 Sandridge Road - Oysterville, WA - 98641 - info@willapa-oysters.com -
(360)665-2525 -(877)284-6625