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ShippingShipping
Shipping is Monday through Friday.
Delivery is Tuesday, Wednesday, Thursday, Friday & Saturday.

We ship to all 50 states.

Live Oysters and Clams, Fresh Dungeness Crab and Fresh Northwest Fish ship refrigerated with gel packs.

Frozen "Willapa Artisan Kitchen" products - Casseroles, Chowders and Stews - ship frozen with dry ice.

Live and fresh items ship best with gel packs.
Frozen products ship best with dry ice.
If your order includes both fresh and frozen products we will split it between two boxes.
A separate $15.00 charge will be made to your credit card for the additional cost of packaging and handling.


FedEx Home Delivery is available to California, Washington, Oregon and Idaho.

Home Delivery costs a flat fee of only $20 for any size order to CA, WA, OR, ID.
FedEx Home Delivery is overnight to Washington, Oregon and northern Idaho
and 2Day to California and southern Idaho.

There is no additional charge for Saturday Delivery via FedEx Home Delivery.

We ship FedEx Express Overnight and 2Day service to anywhere in the USA.

Sorry, we do not ship to P.O. Boxes, APO's or to FPO's.

When your box arrives, open it and check the storage and opening instructions inside:



Open the styro cooler:



Take out your bag of oysters and rinse them off (keep them in the bag) with cold water:



Open the bag and enjoy!



Oysters and clams are always harvested the same day we ship.


Shipping costs via FedEx Express are based on weight of product + gel packs / dry ice + packaging.
The more you buy the less it will cost per pound to ship it.
We get great rates from FedEx and pass them on directly to you.

Saturday delivery via FedEx Home Delivery is available at no extra charge for packages shipped to most locations in:
California, Washington, Oregon and Idaho.


Saturday delivery is also available to most locations via FedEx Express for 2Day and Priority Overnight services.
An additional $25 will be billed to your credit card for Saturday delivery via FedEx Express service.
This is $25 in addition to the shipping cost shown at checkout.


Orders requesting Saturday delivery via Standard Overnight will be automatically upgraded to Priority Overnight.

We ship FedEx Overnight and 2Day to the continental United States plus Alaska and Hawaii, (see detailed info on AK and HI at end of page).

We ship FedEx Home Delivery to California, Washington, Oregon and Idaho.

We deliver Tuesday, Wednesday, Thursday, Friday and Saturday.

Orders for future delivery may be easily placed by typing the day and date you wish to receive your oysters and clams
in the box at the bottom of the "Shipping" page of "Check Out".


We do not ship Saturdays or Sundays.
We can not ship for Sunday or Monday delivery.

Orders requesting Sunday delivery will be upgraded to Saturday delivery.

Orders we receive by 6:00 am Pacific Time are shipped the same day.

We must receive your order by 6:00 AM Pacific Time.


Pacific Time
Mountain Time
Central Time
Eastern Time
7:00
8:00
9:00
10:00


Oysters and clams are harvested from pure Willapa Bay waters the same day we ship.
You get the freshest absolutely pure shellfish possible.


We offer these shipping options:

FedEx Home Delivery®
Overnight service to Washington and Oregon.
Two day service to California and Idaho.
No additional charge for Saturday delivery when available to your ZIP Code.
No guaranteed delivery time or date for Home Delivery Service.
FedEx does not offer any money back for shipping or product loss in case of late delivery.


FedEx 2Day®
Arrival by: 4:30 PM to business addresses and 8:00 PM residences.
Saturday delivery is available for delivery by 1:00 PM.
An additional $25.00 for Saturday delivery will be charged to your credit card.

FedEx Standard Overnight®
Arrival by: 8:00 PM - most locations
No Saturday delivery. Orders requesting Saturday delivery will be upgraded to FedEx Priority Overnight®

FedEx Priority Overnight®
Arrival by: 12:00 PM - most locations
Saturday delivery is available for delivery by 1:00 PM.
An additional $25.00 for Saturday delivery will be charged to your credit card.

If Standard Overnight® service is requested but not available (some rural locations) we will automatically upgrade shipping
to FedEx Priority Overnight® and charge your credit card the upgraded cost increase.


All FedEx shipping days are counted business days.

Orders received Saturdays, Sundays and Holidays will be processed the next normal business day.

FedEx may occasionally deliver orders one day earlier than their original schedule, (a 2Day order arrives Overnight for example).
Our packaging will maintain your oysters and clams cool and fresh.

We can not ship for Sunday or Monday delivery.

Oysters and clams are shipped in reusable styrofoam coolers protected by corrugated outer boxes.
Ice cold Gel Packs are used to keep your shellfish fresh and cold.
Frozen Products may be shipped with dry ice.


IMPORTANT:

RESPONSIBILITY TO PROVIDE THE CORRECT ORDER AND SHIPPING ADDRESS

willapa-oysters.com is not responsible for incorrect orders or orders that are shipped to the incorrect address due to customer data entry error,
(customer supplies an incorrect order or incomplete or wrong address).
Before you complete your order, please be sure all order information is correct and that you have provided the correct and complete shipping address.

LATE DELIVERY - PACKAGE LOSS - EXTREME WEATHER CONDITIONS

In any case of late delivery and/or loss of your package or contents we will make every effort with FedEx
to obtain compensation which, once obtained, will be refunded to you.
FedEx policies for these cases, including provisions for extreme weather conditions, can be verified at FedEx.

SIGNATURE REQUIREMENTS - PROOF OF DELIVERY

We do not require a signature for delivery.
This avoids the need to wait for your package to arrive and delays for an additional delivery attempt the following day.

Proof of delivery is the FedEx delivery confirmation of your package according to its tracking number.
We are not responsible for loss of packages which are stolen or otherwise removed from the correct delivery location
by persons or other means other than the intended recipient.

PRODUCT AVAILABILITY

We depend on the weather and the tides to harvest your Oysters, Clams, Crabs and Fish. If, due to weather and/or tide conditions, a specific type or size of Oyster, Clam or Fish
is not available at time of shipping we will make every effort to upgrade products and/or quantities to compensate.
We appreciate your understanding of situations beyond our control.

SHIPPING TO ALASKA AND HAWAII

For shipping to Alaska and Hawaii, FedEx Priority Overnight is your best option.

For live shellfish (not shucked oysters, chowders or casseroles), the Hawaii Department of Agriculture requires
that you obtain a "permit letter of authorization" prior to import to Hawaii. This permit may take several days to process.
One time only authorization costs $20.00 and an annual unlimited authorization costs $100.
Permit application form is available online and can be downloaded at:
Permit latter form
Permits are issued by:
State of Hawaii - Department of Agriculture
1849 Auiki Street
Honolulu, HI 96819-3100
808-832-0566




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Orders received by 6:00 AM PST Wednesday January 18th will ship Wednesday January 18th or a future date you specify at checkout.


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